Frequently Asked Questions
If you live at Cityplace, The Gallery, The NINES, or Walnut View, you have access to all amenities across the Cityplace communities. This means you can use your key fob to visit The Gallery's rooftop, The NINES' resident lounge, The Hub at Cityplace, and all the other great amenities the Cityplace family has to offer. Click here to view shared community amenities and keep reading to learn more about amenities specific to Cityplace.
HOME FEATURES
- Luxury vinyl-wood plank flooring throughout
- Soft-close drawers
- In-unit stackable washers and dryers
- Individually controlled heat and AC
- Energy-saving LED lighting throughout
- Open gourmet kitchens
- Quartz countertops in kitchen & bathroom
- Ceramic subway tile backsplashes
- Stainless Steel Energy Star® appliances
- Dishwashers
- Glass-top ranges
- Garbage disposal
- Microwaves
- Refrigerators with icemakers
- Luxury bathrooms with tile floors
- Walk-in closets with built-in drawers (Cityplace North studios only)
COMMUNITY AMENITIES
- Pet-friendly
- Library
- Bike and personal storage
- First-floor lounge and coffee bar
- Pet run & pet spa
- Resident lounge with fireplace
- Game lounge
- Co-working space
- Private meeting rooms
- Butterfly MX guest-entry system
- 24/7 monitored surveillance
- 24/7 controlled access
- 24/7 fitness center with yoga & barre room
- Free-weight gym with HIIT training equipment
- Rock climbing wall
- Bottle-filling station
- Flex space for community events
- Programmable wellness center with relaxation area
- Common-area WiFi
- Smart package solutions (select buildings)
- Outdoor courtyard with fire pit, grill, lounge seating & game areas
- Rooftop deck with fire pit, trellis, soft seating & yard games
- Contactless food delivery available through Minnow Pickup Pod
LIFESTYLE AMENITIES
- Professional onsite management 24/7 urgent maintenance
- Online resident portal for payment and maintenance requests
- Dry cleaning pickup/drop-off
- Package acceptance
- Housekeeping
- Scheduled pet walks
- LVHN Fitness membership discounts
- Discount tickets to Miller Symphony Hall
- Discount to Baum School classes
Check out our availability to learn the prices of our studio and one-bedroom apartments today.*
*Prices of individual apartments vary depending on floor and location. Prices and specials are subject to change without notice.
The security deposit is equal to one month’s rent for qualified applicants. $50 application fee per applicant.
Please contact the leasing office for parking details.
Yes! Cityplace was designed to be fully ADA compliant.
Yes! We are a pet-friendly community and encourage you to bring your cat and/or dog along when you move in. We know that your furry four-legged companion is a big part of what makes your apartment your home.
While we welcome cats and dogs, some additional fees and policies do apply. No more than two pets are permitted per apartment. Certain dog breed restrictions apply.
Fees for cats include a one-time $200 initial fee and a $30 monthly fee for up to two cats. Fees for dogs include a one-time $350 initial fee and a $40 monthly fee. Fees for one dog and one cat include a one-time $350 initial fee and a $60 monthly fee.
All residents and applicants are required to complete a PetScreening application. This application is required for pet and animal owners and applicants who do not own a pet or animal. PetScreening is a platform designed to help our residents fully understand and acknowledge our pet and animal-related policies.
Cityplace’s rental criteria can be downloaded here:
To ensure all utilities are connected on the day of your move-in, you must make arrangements in advance for the connection of certain utilities.
We currently arrange set up for your water, sewer, and gas services (if applicable), which you will pay via your online Resident Portal. You must arrange electric service for yourself by contacting PPL Electric. You should also set up your internet/cable services if desired directly with Service Electric, Astound, or Verizon Fios. In certain communities, your internet service is included as part of your monthly fees, and is set up as part of the move-in process. Please contact the leasing office for details.
In addition to your monthly rent, there are certain recurring and one-time fees associated with your lease. These may include utilities, pet fees, parking, and other community charges. For a full list of fees, click here to view our Fees Sheet.
Yes! Damage caused by a resident is usually the financial responsibility of that resident, not the property owner. To fulfill lease obligations and to protect liability risks, Cityplace residents are required to provide evidence of liability or property damage insurance at a minimum limit of $100,000. Residents may choose the insurance company and policy limits that are most appropriate for each situation, providing the minimum limit is satisfied. Please inform the insurance provider to have Cityplace listed on the policy as an “interested party.”
For the convenience of residents who do not have a specific insurance agent identified, we have arranged for a convenient, affordable insurance option for the Cityplace community. Resident Shield has made available Renters Insurance to our residents. There is no application, no credit check, and acceptance is guaranteed for residents of Cityplace! To learn more about this coverage, obtain a premium quote, or purchase a policy please visit ResidentShield.com or call 800-566-1186.
Yes we do! Lease a 1- or 2-bedroom luxury apartment to fit your short-term housing needs. Learn more here.
Exclusive Benefits:
- Flexible lease terms – 30, 60, 90+ Days
- Fully furnished apartment with kitchen, bedroom, & bathroom necessities
- All utilities plus high-speed internet with WiFi
- Access to all building amenities, including 24/7 fitness center
- 1 parking spot included
- Invite to exclusive resident events
The Preferred Employer Program offers exclusive benefits to those who work for a select list of VIP companies! See if your company is on our list of preferred employers to gain access to these benefits when you sign a lease:
- Dedicated Leasing Concierge to walk you through the move-in process
- Waived application fee ($50 value)
- Reduced security deposit
- Guaranteed availability
- Free transfer within City Center Residential
- Flexible lease terms
- Renewal Rewards: If you renew 90 days before the end of your lease, you get preferred pricing!
- PPL Center Suite tickets
Cityplace is located in Downtown West , one of the Lehigh Valley's most desirable neighborhoods for residents seeking a walkable, amenity-rich lifestyle. Downtown West offers convenient access to major employers, entertainment destinations, award-winning restaurants, cultural attractions, and community events. Residents can easily walk to Hamilton Street, PPL Center, Archer Music Hall, ArtsWalk, and many of Downtown Allentown's most popular destinations while maintaining convenient access to Route 22 and Interstate 78.
Other Great Nearby Neighborhoods:
- Old Allentown – Known for historic architecture and neighborhood charm.
- West Park Historic District – Popular for parks, events, and beautiful residential streets.
- Hamilton District – The center of downtown dining, entertainment, and business activity.
- Downtown Allentown – Conveniently located near major transportation corridors and employers.
- South Mountain Area – Offers scenic views, parks, and outdoor recreation opportunities.
Cityplace offers one of the most comprehensive amenity packages in Downtown Allentown. The community blends luxury apartment living with spaces designed for wellness, remote work, recreation, and social connection. Residents enjoy multiple fitness destinations, coworking spaces, private meeting rooms, outdoor gathering areas, and unique amenities such as a boulder climbing wall, pet spa, and rooftop deck.
What Makes It Special:
- Rooftop deck featuring a fire pit, lounge seating, trellis, and yard games.
- Coworking space and private meeting rooms designed for remote work flexibility.
- Boulder climbing wall and HIIT-focused fitness facilities.
- Pet run and pet spa for pet-friendly living.
- Multiple resident lounges, gathering areas, and social spaces.
Why Residents Choose Cityplace:
- Walkable access to Downtown West attractions and entertainment.
- Luxury apartment homes with upscale finishes and modern design.
- Extensive wellness and recreation amenities.
- Convenient access to major healthcare systems and employers.
Living at Cityplace places residents in the center of Downtown West's entertainment, dining, and cultural district. Residents can enjoy sporting events, concerts, art exhibits, local festivals, restaurants, and nightlife all within walking distance of home.
Things to Explore Nearby:
- Archer Music Hall
- Hamilton Street restaurants and nightlife
- Local breweries and coffee shops
- PPL Center
- ArtsWalk
- Miller Symphony Hall
- Allentown Art Museum
- Da Vinci Science Center
- America on Wheels Museum
- Hamilton Crossings
Nearby Employers & Universities:
- Lehigh Valley Health Network, part of Jefferson Health
- St. Luke's University Health Network
- ADP
- PPL Corporation
- Muhlenberg College
- Cedar Crest College
- Lehigh Carbon Community College
Recreation Options:
- Lehigh Parkway
- Trexler Memorial Park
- Cedar Beach Park
- Arts Park
- Jordan Creek Greenway
- Rooftop deck
- Courtyard gathering spaces
- Boulder climbing wall
- 24/7 fitness centers
- Yoga studio
Cityplace offers convenient access to many of the Lehigh Valley's major employers and transportation corridors. Located in Downtown West, residents can easily commute throughout Allentown, Bethlehem, Easton, and surrounding communities. The community's location places residents close to healthcare systems, corporate offices, educational institutions, and local government offices.
Road Access:
- Interstate 78
- Route 22
- Route 309
- Route 145
- Hamilton Street
- Downtown Allentown Business District
Local Employment Opportunities:
- Healthcare and medical services
- Professional and business services
- Higher education
- Government and public administration
- Hospitality and tourism
- Retail and dining industries
Cityplace combines contemporary apartment interiors with extensive community amenities designed to support wellness, productivity, convenience, and social connection. Residents enjoy spaces that make it easy to work remotely, stay active, entertain guests, and enjoy downtown living.
In-Home Features at Cityplace:
- Stainless Steel Energy Star® appliances
- In-unit stackable washer and dryer
- Quartz countertops
- Luxury vinyl plank flooring throughout
- Walk-in closets
- Open gourmet kitchens
- Individually controlled heating and air conditioning
- Oversized windows
Community Amenities to Love:
- Rooftop deck
- Coworking space
- Private meeting rooms
- Resident lounge with fireplace
- First-floor coffee bar
- Game lounge
- Pet run and pet spa
- Boulder climbing wall
- Free-weight gym with HIIT equipment
- 24/7 fitness center with yoga and barre room
- Courtyard with grills and fire pits
- Package lockers with refrigerated storage
Yes. Cityplace is a pet-friendly community and offers access to pet sitting and dog walking services. Residents can also contact the leasing office for recommendations on local pet care providers serving Downtown Allentown.
Average utility costs vary based on apartment size, occupancy, and individual usage. Residents should typically budget for electricity, internet/cable services, and any utilities not included in the lease. Our leasing team can provide property-specific utility information during the application process.
Additional fees vary by community but may include application fees, administrative fees, pet fees or pet rent, parking fees, utility reimbursement charges, storage fees, and optional services. Please contact the leasing office for a complete fee schedule specific to your apartment community, or click here to view our fees sheet
Amenity fees help support the upkeep and operation of Cityplace amenities, including the rooftop deck, courtyard with fire pits and grills, pet run and pet spa, coworking spaces, private meeting rooms, resident lounges, coffee bar, game lounge, package lockers, boulder climbing wall, free-weight gym with HIIT equipment, fitness center with yoga and barre room, community events, and controlled-access entry systems. Amenities and services are subject to change.
Cityplace is located within the Allentown School District. Families should verify school assignments directly with the district, as attendance boundaries may change.
The Cityplace community is modern, connected, and welcoming. Residents enjoy a convenient Downtown West lifestyle with upscale amenities, coworking spaces, connected parking, and walkable access to restaurants, entertainment, shopping, and major employers throughout Downtown Allentown.
Yes. Downtown Allentown is one of the most walkable areas in the Lehigh Valley. Cityplace residents can easily access restaurants, coffee shops, entertainment venues, employers, and public transportation on foot. The community is located in the heart of Downtown West and near many of the area's most popular destinations.
Residents have convenient access to Allentown Farmers Market, Elias Market, neighborhood convenience stores, and additional grocery options located within a short drive. Grocery delivery and pickup services are also readily available.
Yes. Cityplace is a pet-friendly community and offers access to pet sitting and dog walking services. Residents can also contact the leasing office for recommendations on local pet care providers serving Downtown Allentown.
Pricing is determined by several factors, including apartment size, location within the building, view, floor level, lease term, availability, upgrades, and current market conditions. The price range reflects the available apartments within that floorplan category at a given time.
While we do not endorse specific moving companies, our leasing team can often provide a list of local movers that residents have used in the past. We recommend obtaining multiple quotes and verifying licensing and insurance before selecting a moving provider.
ADA stands for the Americans with Disabilities Act. ADA-designated apartments are designed to provide enhanced accessibility and may include features such as:
- Wider doorways
- Accessible routes throughout the apartment
- Lowered countertops or controls
- Accessible bathroom layouts
- Roll-in showers or grab bars where applicable
Specific features vary by apartment home. Please contact the leasing office for details.
All CityPlace communities share access to select amenities, allowing residents throughout the CityPlace portfolio to enjoy a connected living experience. Amenity availability and access may vary by community and are subject to management policies. Please contact the leasing office for the most current information regarding shared amenities and resident programs available across CityPlace communities.
Didn't find an answer?
Our team is always ready to answer your questions.