Allentown PA Apartment | Frequently Asked Questions | Cityplace

FAQs

HOME FEATURES

  • Ultra-large windows
  • Luxury vinyl-wood plank flooring throughout
  • Soft-close drawers
  • In-unit stackable washers and dryers
  • Individually controlled heat and AC
  • Energy-saving LED lighting throughout
  • Open gourmet kitchens
  • Quartz countertops in kitchen & bathroom
  • Ceramic subway tile backsplashes
  • Stainless Steel Energy Star® appliances
  • Dishwashers
  • Glass-top ranges
  • Garbage disposal
  • Microwaves
  • Refrigerators with icemakers
  • Luxury bathrooms with tile floors
  • Walk-in closets with built-in drawers (studios only)

COMMUNITY AMENITIES

  • Adjacent parking garage
  • Pet-friendly
  • Bike and personal storage
  • Butterfly MX guest-entry system
  • 24/7 monitored surveillance
  • 24/7 controlled access
  • Common-area WiFi
  • First-floor lounge and coffee bar
  • 24/7 fitness center
  • Package system with dry and refrigerated lockers
  • Pet run & pet spa
  • Resident lounge & game room
  • Outdoor courtyard with fire pit, grill, lounge seating & game areas
  • Co-working space

LIFESTYLE AMENITIES

  • Professional onsite management 24/7 emergency maintenance
  • Online resident portal for payment and maintenance requests
  • Dry cleaning pickup/drop-off
  • Package acceptance
  • Housekeeping
  • Scheduled pet walks
  • Gold Card discounts and VIP privileges at downtown retailers and restaurants
  • LVHN Fitness membership discounts
  • Complimentary Allentown Art Museum membership
  • Discount tickets to Miller Symphony Hall
  • Discount to Baum School classes

Our Resident Portal is just what the name implies—it’s your electronic personal help portal designed to make living at Cityplace as convenient and enjoyable as possible. With the Resident Portal you will:

  • Receive email alerts for packages, dry cleaning, etc.
  • Have the ability to electronically pay rent, utilities, and submit service requests

Check out our availability to learn the prices of our studio and one-bedroom apartments today.*

*Prices of individual apartments vary depending on floor and location. Prices and specials are subject to change without notice.

The security deposit is equal to one month’s rent for qualified applicants. $50 application fee per applicant.

Please contact the leasing office for parking details.

Yes! Cityplace was designed to be fully ADA compliant.

Yes! We are a pet-friendly community and encourage you to bring your cat and/or dog along when you move in. We know that your furry four-legged companion is a big part of what makes your apartment your home.

While we welcome cats and dogs, some additional fees and policies do apply. No more than two pets are permitted per apartment. Certain dog breed restrictions apply.

Fees for cats include a one-time $200 initial fee and a $30 monthly fee for up to two cats. Fees for dogs include a one-time $350 initial fee and a $40 monthly fee. Fees for one dog and one cat include a one-time $350 initial fee and a $60 monthly fee.

All residents and applicants are required to complete a PetScreening application. This application is required for pet and animal owners and applicants who do not own a pet or animal. PetScreening is a platform designed to help our residents fully understand and acknowledge our pet and animal-related policies.

Cityplace’s rental criteria can be downloaded here:

Cityplace Rental Criteria

To ensure that all utilities are connected on the day of your move-in, you must make arrangements in advance for the connection of your utilities.

Yes! Damage caused by a resident is usually the financial responsibility of that resident, not the property owner. To fulfill lease obligations and to protect liability risks, Cityplace residents are required to provide evidence of liability or property damage insurance at a minimum limit of $100,000. Residents may choose the insurance company and policy limits that are most appropriate for each situation, providing the minimum limit is satisfied. Please inform the insurance provider to have Cityplace listed on the policy as an “interested party.”

For the convenience of residents who do not have a specific insurance agent identified, we have arranged for a convenient, affordable insurance option for the Cityplace community. Resident Shield has made available Renters Insurance to our residents. There is no application, no credit check, and acceptance is guaranteed for residents of Cityplace! To learn more about this coverage, obtain a premium quote, or purchase a policy please visit ResidentShield.com or call 800-566-1186.

Yes we do! Lease a 1- or 2-bedroom luxury apartment to fit your short-term housing needs. Learn more here.

Exclusive Benefits:

  • Flexible lease terms – 30, 60, 90+ Days
  • Fully furnished apartment with kitchen, bedroom, & bathroom necessities
  • All utilities plus high-speed internet with WiFi
  • Access to all building amenities, including 24/7 fitness center
  • 1 parking spot included
  • Invite to exclusive resident events

The Preferred Employer Program offers exclusive benefits to those who work for a select list of VIP companies! See if your company is on our list of preferred employers to gain access to these benefits when you sign a lease:

  • Dedicated Leasing Concierge to walk you through the move-in process
  • Waived application fee ($50 value)
  • Reduced security deposit
  • Guaranteed availability
  • Free transfer within City Center Residential
  • Flexible lease terms
  • Renewal Rewards: If you renew 90 days before the end of your lease, you get preferred pricing!
  • Move-in Package with $15 gift card to the Downtown Allentown Market
  • PPL Center Suite tickets
  • Industry Happy Hour to meet your neighbors and network

Live Where You Work

Discover attainable living in Downtown Allentown. Cityplace apartments in Allentown, PA combine urban design with industrial finishes to create a cozy atmosphere in a bustling city.

 

Cityplace Allentown
4.0
Based on 66 reviews
Cityplace Allentown
4.5
Based on 8 reviews
Carmelo Soto
Carmelo Soto
00:44 11 Apr 24
I’ve lived here almost 4 years and it’s been great throughout. Maintenance is very responsive and I love all of the amenities!
Helen
Helen
02:32 30 Mar 24
Maintenance always very quick and solves the problem. I definitely appreciate this service.
F. Stephenson
F. Stephenson
01:09 21 Feb 24
CityPlace South was a great facility to live in. It is clean, neighbors are nice and mostly quiet, and the building is located close enough to the square for big events but far enough for some quiet.
Olivia SP Page
Olivia SP Page
19:21 14 Jan 24
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Drey
Drey
15:25 08 Dec 23
Absolutely the best residential company I have ever dealt with!! Would highly recommend renting from them!!
Megan Lynn
Megan Lynn
02:51 02 Dec 23
Katie was absolutely amazing! My first time looking for an apartment and she made me feel very at ease even though I’m super anxious. Showed me a few options and I plan to apply soon!
Rafael Dias
Rafael Dias
04:36 30 Nov 23
Great staff, support all the way through the moving process. Just lovin' my new place
Sherle Goldman
Sherle Goldman
10:38 04 Nov 23
They were on time and very considerate, and they did a great job as well.
Wendy Strohl
Wendy Strohl
00:12 21 Sep 23
It’s so beautiful such a great option to live, and Katie was a great tour guide!
Monique burton
Monique burton
19:52 14 Sep 23
On September 13th, the management of CityPlace threw the Best Residential Social Hour. The Hosts, Sabrina, Hailey, Katie and Tara were outstanding in socializing and making sure everyone one was enjoying themselves! These women take Pride and Initiative in all the Events they host ie: Crowd participation, serving, and Networking!! I have been here for 3 years and I will be here for the duration. I am Proud to be an Ambassador for City Place where they have an amazing management team!!!!! Go City Place We Rock!!!!
K M
K M
22:57 17 Aug 23
The entire staff worked with me to find the right place, all while being incredibly professional and kind. Im looking forward to utilizing the gyms, dog park and the beautiful outdoor open spaces. My absolute favorite is the rooftop deck!!I am looking forward to becoming a part of the communty at Cityplace :)
Lavette Joyner
Lavette Joyner
18:53 05 May 23
I rent at The Gallery and so far it’s amazing! I haven’t been here a month yet , but I’m loving the building and the amenities that come with and also the leasing staff. The owner put alot into this place and I appreciate the decor and everything that comes with especially the WiFi!
Jalen Rosario
Jalen Rosario
14:11 24 Feb 23
Lived here for 3 years now. Clean, quiet place to live with so much to do in and outside of the building. Love being in walking distance to so much as well. It’s the perfect spot!
Jacqueline Garcia
Jacqueline Garcia
18:11 19 Jan 23
I've been a tenant at Cityplace since day one opening. The leasing team has been EXCELLENT with their customer service, attentive and just super caring. They treat us well - monthly free bagel, events, goodie bags, give aways. I've referred 3 people here so far and non of them regret it! 10/10 MOVE HERE!
Simon Harris
Simon Harris
23:59 12 Dec 22
I really don’t understand some of the other bad reviews. I’ve been here for a month now and I absolutely love it. The apartments are nice and modern. I got an apartment with new stainless steel appliances which was great. I love being in the kitchen. The amenities are amazing. I love the 2 gyms they have at CityPlace. I am able to cancel my gym membership now since I don’t even have to go outside for a good workout. The courtyard and outside main area are perfect. They have a nice little dog park for your furry friends. They have nice grills and fire pits outside for a nice setting. I love that I don’t always have to be in my apartment since they have nice spots you can enjoy. And of course the game room they have is a nice touch. Perfect time to hang out with family and friends and as well as the lounge. They keep this place clean which I love. I walk through the main lobby area and always see someone cleaning which makes me happy. The pricing for these apartments are reasonable too. For all that you get with the these apartments if you put them in any other major location especially in New York they would be at least double or even triple the price. If you’re in the area and looking for a place give them a try. And tell them Simon sent you.
Cayden Wisner
Cayden Wisner
22:48 09 Jun 22
Really enjoyable place to live. Great amenities and enjoyable simplicity.
Brian Hunberger
Brian Hunberger
15:43 14 Mar 22
Getting ready to start my 2nd year at Cityplace South Love my apartment and few other tenants I've met There have been a few issues and management has resolved them fast looking forward to another year
Mike
Mike
16:36 16 Dec 21
Moved in a few months ago and love this place. I don't understand some of the other poor reviews.I highly recommend taking a tour of the place if you ever are looking for a place downtown.The Nines is super modern, very clean, and super convenient. Everyone has been super friendly and I think this place deserves a 5 star rating. Give it a tour if interested!
Sam Stanish
Sam Stanish
22:43 29 Nov 21
My boyfriend and I really enjoy living here. The tenants & staff are all super friendly. I live in The Nines, which I believe is one of the cheaper apartments. But I think for this area, what you get is amazing for the price. It can be scary walking home at night, (our garage is in the process of being built so it’s a 3 block walk right now) but once I reach the doors I feel extremely safe in my apartment building. The area is close to The Arts Walk, which has events and music pretty often, which is fun to walk to/around when bored. We only planned on living here for a year, but are considering staying longer because we enjoy it so much.
Hiram Gonzalez
Hiram Gonzalez
17:41 10 May 21
At the time of writing this review it is a 2.7 star average. I do not understand how is that the case, the building is excellent, the staff is extremely professional and friendly and I literally feel like I am in a hotel. I still don't believe that I live here. It's a well deserved 5 star review.
Better Life With Bry
Better Life With Bry
13:06 01 Jul 20
I’m excited to be the first review! I pre leased my studio apartment and just toured it yesterday! I was a little nervous about what to expect but everything turned out to be everything I expected and more! It was way better and bigger In person!! I fell in love with my studio right away! I love the 2 huge windows that overlook Hamilton Street and the fact that everything is brand new!! The kitchen is a perfect size and I just love the layout! The apartment theme decor is so cool and brings a unique city charm! The management and staff team is extraordinary and was super nice and professional! I’m also extremely excited about the phase two apartments being built next door because it includes all the amenities that we would also have access too!! I can tell the construction team is working really hard to get things done on time because everything looks amazing! Honestly, I loved everything about my experience and city place! I’m super excited about moving in!!! Definitely best choice I made so far! Would definitely recommend!!❤️❤️👍👍🤗🤗
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